Employment surveys are one of the most powerful tools you can use as a business leader

Guest writer Katherine Daniel, SHRM-SCP, is the founder of Montani Consulting, bringing 20 years of expertise in leadership development, employer branding, and people operations. She helps businesses build high-performing teams, ensuring employees feel valued and engaged.

As a business leader, one of your jobs is to make big, difficult decisions.

When making a decision, you take care to look at all of the information available to you so that you can make the best, most informed decisions.

And when it comes to making decisions about your people, it’s important to use the same care and due diligence, because they’re your greatest asset.

Employee surveys are the answer. They give you the insights you need to make the best decisions for your team.

They’re one of the most powerful tools you can use as a business leader.

They help you to bridge the gap between what you think is going on and what is actually going on – because the two can often mean very different things. 

Here’s how to conduct the perfect survey:

Steps:

1. Create a specific focus for your survey based on business outcomes.

2. Decide how you’re going to conduct the survey, whether via an online form or in-person interviews, for instance. 

3. Create questions that will give you the insights you need, in a way that you can measure, benchmark and compare in the future.

4. Pre-frame the survey to your employees and encourage them to take part.

5. Decide how you want your employees to complete the survey.

6. Review results and create findings. 

7. Create your action plan.

8. Communicate findings and actions to your team.

9. Act on the results. 

10. Check in 6 months later to see if you’ve made improvements.

    
    

You could also include an option for employees to submit their survey responses anonymously. CoEfficient covers all these steps and provides a tailored dashboard for your company.

Katherine Daniel runs Montani Consulting, providing world-class people operations support – enhancing team member experience at every phase of the employee lifecycle – to fuel impressive growth for their clients.